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Director, Data Operations

   Closing Date: August 31, 2010

Company:Sg2
Skokie, IL
Job Location: Skokie - Cook County
Employment Type:Full Time
Department:Data Systems & Product Development

Description:

ABOUT Sg2: Sg2 provides expert-led, future-focused systems for growth and clinical performance. Our advanced analytics, business intelligence, education and publications deliver measurable value across the full continuum of health care services to over 1,000 hospitals worldwide. To learn more, visit www.sg2.com.

This role is responsible for leading a team in delivery of data processing projects and ensuring production jobs meet quality and efficiency standards. It will oversee the entire ETL process and will also be responsible for managing and directing the production queue of all client deliverables. Relationships with client facing team, product management, and business owners are critical. A key responsibility of the Director includes leading the transformation of the existing process from a quarterly to monthly process – incorporating tools, processes, and organizational changes to ensure quality, transparency and consistency. This will include establishing areas of focus to achieve desired state including identification of metrics to measure performance as well as improvements over time.

Duties:

 • Identify and spearhead the creation of automated, efficient processes that will meet client needs
• Identify areas for data processing improvements; identify areas of efficiency improvements, execute and manage the development of the changes
• Recommend new or revised standards and policies in order to establish best practices for the Data Operations Team
• Skilled in examining and re-engineering workflow, operations and procedures
• Ability to motivate teams and simultaneously manage the operations and several highly visible client projects
• Manage and provided strategic direction on the scheduling of all data processing projects; work directly with executives in product management, sales, and consulting to determine priorities
• Create resource plans, staff development goals & objectives, and performance metrics applicable to team efforts
• Provide both technical and organizational leadership to data operations team

Qualifications:

We are seeking highly motivated individuals with a consistent record of professional and personal achievement. Creativity, initiative, resourcefulness and an entrepreneurial spirit are a must. Ideal candidates would possess the following qualifications:

• Experience with clinical and financial/billing healthcare data (ICD-9, CPT, DRG) within a hospital or health care services organization is required
• Bachelor’s or Master’s degree and leadership experience in healthcare business, operations management or decision support
• Exceptionally effective interpersonal, communication and client service skills
• Proven process and project management skills, planning and organizational skills
• Ability to own and execute on the strategic direction of the data operations process
• Strong analytical and problem-solving skills and attention to detail
• Ability to work under time constraints
• Data operations experience with progressive levels of responsibility is desirable
• Experience working with SQL, ETL technologies and relational databases is highly desirable


Sg2 is an Equal Opportunity Employer. US Citizenship or Permanent Residency is required.
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